1.888.276.4120

Call Center Services

We are available 24x7. Our
well defined escalation protocols, end to end CISCO set up and customized techniques offer ....

OSS & Billing Solutions

This excellent software is designed to lighten your load in handling the billing needs of your company. The CareTel Software is ....

IVR Development

Our clients have named our Interactive Voice Response as Intelligent Valuable Response. The credit goes to our IVR software technology....

Tech Support Services

At GOLD IT, we build technical support solutions with multi-level back-up of technology and power. The front line team takes the initial call and..
GOLD IT Interactive

About GOLD IT :

GOLD IT is the leading global offshore services provider of IT and ITES. We specialize in outsourced Call Center Solutions and Back Office Processing. We cater our clientele spread across the globe with the most cost-effective solutions. We are not just call center outsourcing Vendors, but we are your Profitability Partners.

GOLD IT Centers:

GOLD IT is an International organization with operational centers in:
  • North America (New Jersey)
  • Asia (India)
Currently operating with the strength of 1500 professionals The infrastructural facility supports the scalability upto 2700 professionals.

GOLD IT Technology:

  • CISCO based IP network
  • Cisco Unity Voice Mail
  • Cisco call Manager as PBX
  • Cisco IVR, Cisco Predictive, Preview, Outbound, 24/7 Dialer
  • Ability to call and receive calls from over 30 Countries

What our Clients say about us
  • Gold IT worked with the dedication of a business partner. What I really appreciate is they were always 'on time' with their delivery. Their efforts are the reason for quadrupling of our profits this year. You strike a deal with Gold IT and you strike gold! - Telecom corporation, USA

  • We used offshoring only as a cost-cutting methodology and were apprehensive that the quality might suffer. But they surprised us with their flawless global accent and immaculate service deliver - Real Estate firm, UK

  • The biggest compliment I can give to Gold IT is that a recommend them. They are very diligent, sincere and intelligent! - Online Retail, USA

  • All the Back Office Work was always perfectly free from any error! I know that achieving Zero Defect Delivery level each time isn't easy. I must say that people at Gold IT take their work very seriously. I would always prefer to work with their perfectionist team again. - Accounting Firm, USA

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